Form

Complete the form and let us know what you need?

Software RepairHardware Repair

Important Information about your repair and personal data

1. Failure to include your hard drive or provide your username and password may result in a delay or incomplete repairs. The repair may require the Hard Drive or SSD to be replaced or the Operating System to be reinstalled, which may result in DATA LOSS.

Do you agree to let Cali Tech Intelligence reinstall the Operating System if needed as part of the repair process? Check your answer below.

YESNOCONTACT ME FIRST

2. Please share the details regarding the concerns that you have about the system and any steps we should take to duplicate the problem. This will help us diagnose and resolve accurately.

• Is the problem intermittent (random) or does it show up all the time?

IntermittentAll the time

• Please, explain the problem in the space below.

Please complete the fields below.

Your Name (required)

Your Email (required)

Your Phone Number (required)

Cali Tech is not responsible for confidential, proprietary, or sensitive information in your device. As part of the repair process, we may have to perform a factory reset which will result in a complete loss of data. This will reinstall the version of the operating system that was originally installed on your device from the factory. Failure to not include the required devices when you send in your system may delay your repair or limit our ability to thoroughly test your system.
User IDs & passwords will be used only as necessary to conduct the repair, and only by technicians specifically assigned to the repair of a customer’s system. Use IDs & passwords will be always stored securely and deleted from Cali Tech Intelligence’s records immediately after the repair is complete.